Hello Vance:
After watching my TV debut, I felt that I had to thank you once
again for transforming my very dated bathroom into a very
up-to-the-minute pleasurable retreat. The two TV segments were
fun to do and were the icing on the cake.
From my first contact with Anden, I felt that I was dealing with
a group of professional people dedicated to their work. You and
Jennifer guided me through the process of choosing all the
various fixtures, tiles and accessories very competently and
thoroughly--I never knew that there were so many different
shades of grout! Jennifer and I had fun picking out colours and
she was as enthusiastic about the wallpaper choices as I was.
Scott was such a great foreman, always there to guide the other
workers if there was a problem, and always there to reassure me
that it would all turn out perfectly. Ian, Tim and the other
workers were exactly what installers should be--always on time,
skilled, personable, and always communicating and reassuring me.
I miss them all, especially Tim with the tales of his dogs! I
have never dealt with a group of people who were more punctual
which is a real plus when one doesn't have to sit waiting and
wondering if the workmen are ever going to arrive. They were
tidy and cleaned up at the end of every day. I didn't think that
I would be getting new drains in the bathroom, but when I saw
the condition of the old drains I was so pleased that everything
would be replaced.
I hope you are as pleased with the results of the renovation as
I am. It was a collaboration--your expertise and products and my
ideas and choice of things like wallpaper and tiles. The
finished product is exactly what I hoped for. I love the
beautiful lever tap controls; they are so easy to handle.
Incidentally, you might recommend this type of tap to your older
clients who have arthritic hands--the taps take no effort
whatsoever to turn on and off.
So--until the next renovation--thanks and best wishes to you and
all your staff,
Mary Snack
Dear Vance,
We just wanted you to know how pleased we are with our new
bathroom that Anden Bath Centre has just renovated for us!
The day I walked into your showroom I was impressed with the
many choices both on display and that could be ordered. Reva,
your interior designer, was so knowledgeable that I knew I’d
be in safe hands when it came to picking out a vanity, flooring,
tiles, accessories, etc. I was hooked!
When you came to our house to see our bathroom and talk to us
about what we wanted done, you had some great suggestions, such
as how to keep it in character with the rest of our older house.
In fact, your suggestion about how to frame the window has
turned out to be my favourite part of the room. Your knowledge
and experience with bathroom (and other) renovations gave me
confidence that choosing Anden was the right thing to do.
You came back another day with Scott, who was to be the
supervisor, to make sure he knew exactly what we wanted. We were
told there would be various people working on this project, who
were all experienced in their trade. Again, we were reassured by
this which is so much better than having one person who knew
just a little about some aspects such as plumbing and electrical
work.
I had a good feeling that not only the materials we were getting
through Anden were good quality, but also the workmanship would
be good. I was not wrong. Your workmen not only strove to “do
it right” as Mike Holmes would say, but went above and beyond.
Scott calmly smoothed out any little problems and picked out the
perfect door for the bathroom. I felt I could trust him
completely and it was great to know that he was there for us and
that we could get in touch with him whenever we felt we needed
to.
The plumber did extra bracing for the venting pipes so they
wouldn’t move, put in new pipes under the floor and made sure
there weren’t any clogs in the rest. Kudos to the thin young
man that worked for the plumber and who somehow got his
shoulders through the limited entry to our attic!
The electrician neatly moved the electrical box and wires to a
new location without having to go into our attic and gave us a
great switch with a dimmer.
Tim did a very neat job with the tiles, grouting and calking
around the bathtub and was very pleasant to chat with.
Ian, a man of many talents, did a super job, especially on the
walls - the paint job was amazing - he has a very steady hand!
He was so polite and personable to!
Ron is just a genius! His workmanship was excellent, he had
great ideas about where to place things (like hooks) and was
superb at problem solving.
All of the workmen were constantly polite, cleaned up well after
each day and were very patient with our many questions. They
stove their best to make us happy and they did!
We have already highly recommended you to a few people that we
know who need work done in their homes. Feel free to share this
letter with anyone considering having Anden do work for them.
You provide quality service and we are so glad that we hired
you!
Thanks so much,
Susanne and Malcolm Pacey
Dear Susan
and Reva,
Thanks so
much for the great efforts that you made in ordering our tub and
counter top. It was wonderful to have it in before Christmas.
Andy did an excellent job on our counter top. We couldn't be
more pleased! Thank-you again for all you did. We hope you have
a good New Year's.
In
appreciation,
Richard and Michelle Kloosterman
Thank you so
much for the home made baking and book I received this morning. This certainly
was a bonus for a job well done by you. Very
much appreciated
Thanks
Vi Steele
To: Anden
Bath Centre,
Thank-you so
much for the basket full of delectable "goodies". What
a wonderful surprise.
We enjoyed having the "team" with us for 2 weeks; your
professional work and attention to detail was impressive. You
went the extra mile to ensure the job came together; even to
putting up the mirror and lights (which was not specifically
itemized in the contract). We will not hesitate to recommend
your work to others.
Sincerely
Ron & June Holbein
Kevin &
Co.,
Thank you very much!
Patrick
Pinto and Family
Thanks Vance
Job well done!
Len &
Karen Grills
Dear Vance
& Employees,
It was a pleasure doing business with you. Thanks to Rob and Ron
and to you , Vance, for good service, workmanship and
reliability. We're very pleased!
Sincerely
Maureen & Mark Siegel
Dear Vance,
Well, it's been a year since your company completed our bathroom
and we are still absolutely delighted with it. It still far
exceeds our expectations?
The fact that we were able to use your expertise with our vision
brought together a wonderful, workable, unique bathroom in a
very small space. We really appreciated that you allowed us to
complete some of the work ourselves, enabling us to keep within
our budget.
Your team of tradesmen were wonderful. We were very comfortable
leaving them alone in the house? They were all very friendly
whilst remaining professional.
Altogether, it was a great experience and we would definitely
recommend your firm for any renovation.
Thank you
for all the excellent work.
Mac and Sandra Yuile
Dear Vance,
We wanted to
write this letter showing our sincere appreciation for the
wonderful job you did on our home renovations. What started out
to be a bathroom reno turned out to be gutting the whole house.
You and your staff managed to turn a 40 year old home into a
modern, updated masterpiece, Your many suggestions along the way
were invaluable in helping us make the many decisions required
What once was my family home is now a beautiful &
transformed, contemporary style I can look forward to raising my
own family in and I couldn't be more pleased!
Your staff
and crew who worked on the house for several months were kind.
courteous and extremely professional. The protect was completed
as promised by the expected deadline so that we could move in
without delays, We have spoken with so many people since our
renovations, who have had nothing but problems with contractors,
yet we have nothing but rave reviews to report on our
experience. We have and would recommend your company to anyone
looking to do renovations, small or large, and feel so fortunate
that we had the pleasure of working with you as a team (and to
think we found you in the yellowpages ... what luck!).
Your
attention to detail did not cease as of the completion date.
Here it is 6 months later and you, still stand behind your work
and promptly attend to finishing details problems that crop up?
another key to a successful business.
I apologize
for the delay in writing this letter. Please extend our
gratitude to the rest of the team at Anden Contracting. We look
forward to working with you again in the future.
Sincerely,
Susan & Murray Fenn
Anden,
Thanks for a great job.
M. Doyle
Barry P.
Vance:
Thank you
and your staff for a great job!!
Craig
Dear Reva,
I am writing
to tell you how thrilled we are with our new bathroom.
Many times
when renovating you keep telling yourself, "Oh well, it
will soon be over", but not this time.
Vance laid
out what would happen during the week of our renovation, and the
schedule progressed smoothly. All of the contractors, which came
to our home, were professional, knowledgeable and tidy. I want
to thank you for your help in choosing the colours, which we
settled on.
I can't say
enough good things about Jim and Ted and the quality of their
workmanship. In the end we were left with a beautiful job and
Bill and I want to thank all of you. I would not hesitate in
recommending you to others and we will certainly keep you in
mind for any future needs.
Sincerely,
Muriel
Panter
Vance &
Guys,
Thanks for the great job.
Sheila &
Peter
Dear Vance:
We are very pleased with the work you have done - great guys -
Jason & Rob.
Thank You
Walter Gow
Dear Vance:
Another fine job, with a great crew of workers!!
Thank you very much,
Sincerely,
Christine Murchison
